CONTACT / SUPPORT

We’ve got your back. If you’ve got questions, you’ll find quick answers here.

📦 Shipping & Delivery

  • Processing Time: Orders ship within 1–2 business days.
  • Delivery Times: 
    • USA: 3–5 business days 
    • International: 7–14 business days (may vary depending on customs).
  • You’ll receive a tracking number by email once your order ships.

🔄 Returns & Exchanges

  • We offer 30-day returns on all unused items in original packaging.
  • Exchanges are free if you need a different size/color (customer covers return shipping, we cover the replacement).
  • To start a return, email us at support@xplorerhq.com.

🔍 Order Tracking

  • Already placed an order? Track it here.

🛠 Product Guarantee

  • All XPLOR gear is built to last.
  • If your product arrives damaged or develops a defect within 6 months, we’ll replace it.

❓ Still Need Help?

⚡ Built for those who seek the unknown.